We want you to love your Kindred Bravely item! If something isn’t right, you can return or exchange eligible unworn, unwashed, and undamaged items for free within 60 days; please note that all tags must still be attached. 

To return or exchange an unworn, unwashed, and undamaged item within 60 days of purchase, click here. You’ll need your order number and the email address used to place the order. Once your return has been submitted, you’ll be able to print your prepaid return shipping label or receive a QR code to scan at USPS.  

Package your return items with the packing slip included. If you’re printing the shipping label yourself, secure it to the outside of your package. If you’re using the QR code, take your prepared package to USPS where they will scan the code and print a prepaid label.

You must use the provided shipping label, and the items included in your return package must match the items on the return packing slip. Items mailed with a different label or items that don’t match the return packing slip may be ineligible for refund or exchange. 

We’re not responsible for lost or damaged packages that were mailed with a label not provided by Kindred Bravely and/or our returns system. 

Once your return is received by our warehouse, please allow 10-15 business days for processing. Please note that your financial institution may require additional processing time for refunds. 

Return items are subject to approval by Kindred Bravely; items that are not in new, unworn, unwashed, undamaged condition with tags still attached or items that display visible signs of wear, deodorant, makeup, etc., are not eligible for refund or exchange.

Returns not scanned by the carrier within 30 days of starting a return will be canceled and may be ineligible for refund or store credit. 

Returns received more than 120 days from the original order date may not be eligible for a refund to the original payment method; they may only be eligible for store credit.

Items purchased as Final Sale, items received for free, and gift cards are ineligible for return or exchange. Items marked Final Sale, Exchange Only are eligible for exchange of a different size or color of the same style, subject to availability. No returns or refunds.

For hygiene reasons, underwear and nursing pads are final sale and ineligible for return or exchange; please contact us at returns@kindredbravely.com for any fit or quality issues.

Defective items are eligible for replacement within 60 days of purchase. For items purchased more than 60 days ago, please contact returns@kindredbravely.com for assistance. Defects are subject to approval by Kindred Bravely.