Returns & Exchanges

Item(s) Ordered on

To return an unworn, unwashed, and undamaged item ordered on and shipped to a US address, please go here to print your prepaid return shipping label within 90 days of purchase; note that all tags must still be attached.
Select the item(s) and reason for return, then click "Complete Return". You will see a refund estimate and be able to download your USPS return label from here.

Most items processed as returns are eligible for an Instant Refund, which can be used to purchase any item from our website.

If your return is not eligible for an Instant Refund or you'd rather not use an Instant Refund, a refund will be processed to your original payment method within 10 business days of receiving your return.

Please note that some returned items (including those purchased with an Instant Refund) may be processed as store credit. Shipping fees on your original order, if any, are not refundable upon return of order items.

We don't currently offer exchanges, only returns and new purchases.

Defective items are eligible for replacement within 90 days of purchase. Contact us at for assistance.

Items received for free through a giveaway, sale, special promotion, or other offer are not eligible for return or exchange. For hygiene reasons, we cannot accept any underwear for return or exchange; if there is a fit or quality issue, please contact us at
Questions? Please contact us at