returns & exchanges

We're here to help!

We want you to love your Kindred Bravely item! If something isn’t right, you can return or exchange eligible unworn, unwashed, and undamaged items for free within 60 days; please note, all tags must still be attached.

Return Policy

We want you to love your Kindred Bravely item! If something isn’t right, you can return or exchange eligible unworn, unwashed, and undamaged items for free within 60 days; please note that all tags must still be attached. 

To return or exchange an unworn, unwashed, and undamaged item within 60 days of purchase, click here. You’ll need your order number and the email address used to place the order. Once your return has been submitted, you’ll be able to print your prepaid return shipping label or receive a QR code to scan at USPS.  

Package your return items with the packing slip included. If you’re printing the shipping label yourself, secure it to the outside of your package. If you’re using the QR code, take your prepared package to USPS where they will scan the code and print a prepaid label.

You must use the provided shipping label, and the items included in your return package must match the items on the return packing slip. Items mailed with a different label or items that don’t match the return packing slip may be ineligible for refund or exchange. 

We’re not responsible for lost or damaged packages that were mailed with a label not provided by Kindred Bravely and/or our returns system. 

Once your return is received by our warehouse, please allow 10-15 business days for processing. Please note that your financial institution may require additional processing time for refunds. 

Return items are subject to approval by Kindred Bravely; items that are not in new, unworn, unwashed, undamaged condition with tags still attached or items that display visible signs of wear, deodorant, makeup, etc., are not eligible for refund or exchange.

Returns not scanned by the carrier within 30 days of starting a return will be canceled and may be ineligible for refund or store credit. 

Returns received more than 120 days from the original order date may not be eligible for a refund to the original payment method; they may only be eligible for store credit.

Close-up of model holding the Organic Bamboo Nursing Pads


Gifts purchased from may be eligible for store credit or exchange. To return a gift, you’ll need the Kindred Bravely order number and the shipping zip code of the order. Gift returns must be started within 60 days of purchase, and items must be in unworn, unwashed, and undamaged condition with tags attached. Gifts without a Kindred Bravely order number will not be eligible for return or exchange.

The Patsy High Rise Panties (5-Pack) | Dusty Earth Hues-Underwear-Kindred Bravely

Final Sale

Items purchased as Final Sale, items received for free, and gift cards are ineligible for return or exchange. Items marked Final Sale, Exchange Only are eligible for exchange of a different size or color of the same style, subject to availability. No returns or refunds.

For hygiene reasons, underwear and nursing pads are final sale and ineligible for return or exchange; please contact us at for any fit or quality issues.

Model wearing the Sublime® Nursing Sports Bra in Ombre Storm holding her baby on her hip.@model_info:Binc is wearing a Medium Busty.

Third-Party Retailers

Kindred Bravely items purchased from other websites or third-party retailers are subject to each retailer’s return policy and will not be accepted through our website’s return system. Please reach out to the retailer directly for returns assistance.


Defective items are eligible for replacement within 60 days of purchase. For items purchased more than 60 days ago, please contact for assistance. Defects are subject to approval by Kindred Bravely.

  • Free Shipping & Free Returns

    Free shipping on orders over $75 and easy, hassle-free returns.

  • By Moms. For Moms.

    As a female-founded and led company, when we say we get it, we get it.

  • Focused on Fit

    Your body is changing. So is your bra size. Our Customer Care Team is here to help!


Please contact us at