1. For gift purchases with an order number
, please go here
and select “Gift Exchange.” Your unworn, unwashed, and undamaged item is eligible for store credit equal to the original purchase price; please note that all tags must still be attached.
2. For gift purchases without an order number
, your unworn, unwashed, and undamaged item may be eligible for an exchange; please note that all tags must still be attached. Contact us at firstname.lastname@example.org
Exchange requests are subject to availability; Kindred Bravely reserves the right to substitute an item(s) of equal or greater value.
For items purchased from an Amazon gift registry, please contact Amazon directly.
Items received for free through a giveaway, sale, special promotion, or other offer are not eligible for return or exchange. For hygiene reasons, we cannot accept any underwear for return or exchange; if there is a fit or quality issue, please contact us at email@example.com.